Jan 26, 2025 06:21 PM IST
A Delhi lawyer shared her distressing expertise with Uber after a driver despatched her inappropriate messages quickly after reserving.
A Delhi-based lawyer took to social media to recount her horrible expertise with Uber after a driver despatched inappropriate messages shortly after she booked a experience. “We live in 21st century and still things are soo pathetic and traumatic for people on everyday basis that even an auto driver can harass you while walking in a broad day light.. in one of the most poshest area of the city,” she wrote in a LinkedIn publish.
The lawyer shared screenshots of the messages she obtained from the motive force.(Representational)
The lawyer added screenshots of the messages she obtained from the motive force. She revealed that the “disturbing texts” after 5 minutes of reserving the cab. “I cancelled the booking and filed a complaint against this person and the process of grievance redressal for Uber India is send a sympathetic message to the aggrieved and forget about it.. is it how it works?” she wrote.
Check out the publish right here: The lawyer additionally shared a response from Uber after she complained concerning the incident.
The lawyer additionally shared a response from Uber after she complained concerning the incident, including her frustration over the corporate demanding 24-48 hours to reply. “What if this same thing happened to other women during these so called 48hrs of your policy ? Are you guys ready to take responsibility of my safety and the safety of those women out there?” she mentioned.
In a later response, Uber shared that the motive force was banned from the platform. “We’ve reached out to your driver in question and based on the feedback provided, we have barred their access to the Uber platform. If you decide to make a police report, or if you have already done so, Uber can help by providing necessary information to the law enforcement, subject to our privacy and confidentiality policies,” they mentioned in a response shared by the lawyer.
(Additionally learn: ‘I need to kidnap you’: Gurgaon resident shares Uber driver’s horrifying textual content, web has a idea)
Her publish ignited a debate on LinkedIn, with many customers voicing their very own considerations about security whereas reserving cabs. “I booked an Uber in the present day, the motive force refused to activate the AC and requested me to get one other cab as he was equally impolite and carefree of any guidelines or accountability. To my shock, I used to be charged virtually 60% of the fare as he began the experience and marked it as accomplished,” mentioned certainly one of them.
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