A woman in Gurgaon claimed that quick commerce app Blinkit’s 10-minute ambulance service saved her grandfather’s life. Blinkit launched a quick ambulance service in Gurugram in January to “quick and reliable” medical help. In a LinkedIn post, Komal Kataria heaped praises on the quick service that she said provided critical care to her grandfather.
The Gurgaon woman said the service has “redefined” emergency response in India. (Representational)
“When every second counts, Blinkit ambulance delivers,” she wrote.
“My grandfather needed urgent medical attention, and we called Blinkit Ambulance. I expected the usual long wait, chaotic rush, and unclear processes. But what happened next left me in awe. Within minutes, the ambulance arrived—faster than any traditional service I’ve seen. The paramedics and employees have been extremely skilled, finishing up on-the-spot assessments (BP, sugar, oxygen ranges) and guaranteeing stabilisation earlier than we even reached the hospital,” she mentioned.
Kataria added that aside from delivering on-time medical help the ambulance employees’s compassion and integrity stood out. “They didn’t just drop us off and leave. They stayed until the doctor arrived, providing a detailed handover of my grandfather’s condition. When my mother, out of gratitude, tried to offer them money off the books, they politely refused,” she added.
Check out the put up right here:
She mentioned the service has “redefined” emergency response in India. “It’s rare to see such professionalism, speed, and humility combined in emergency services. Blinkit isn’t just revolutionising quick commerce—it’s redefining emergency response. Kudos to the team for setting a gold standard in urgent care and human kindness,” she mentioned.
The put up shortly gained consideration and Zomato founder Deepinder Goyal responded to the put up, including that he was delighted that the service was in a position to assist her. “I am so glad we were able to help. Wishing your grandfather a speedy recovery,” he mentioned.
Beginning in Gurgaon, Blinkit launched his 10-minute ambulance as a 24/7 service which is provided with state-of-the-art medical gear and staffed by skilled paramedics.
(Additionally learn: Blinkit launches ‘ambulance in 10 minutes’ service, Gurgaon first metropolis to get on the spot transport)