Mar 09, 2025 09:03 PM IST
Chief engineer Ravi Agarwal confirmed that each one chief engineers and superintendent engineers have been directed to deal with shopper complaints effectively. Substations have already begun stocking crucial restore supplies to sort out pressing points.
The Lucknow Electrical energy Provide Administration (LESA) has introduced plans to resolve shopper grievances on the divisional stage throughout the upcoming summer season months.
Final yr, 12 to 14 transformers had been broken each day throughout the peak summer season season from July to August. (Sourced)
Managing director of Madhyanchal, Ria Kejriwal, has instructed officers to inventory important restore supplies, together with transformer trolleys and tractors, earlier than March to make sure seamless operations.
Chief engineer Ravi Agarwal confirmed that each one chief engineers and superintendent engineers have been directed to deal with shopper complaints effectively. Substations have already begun stocking crucial restore supplies to sort out pressing points.
Final yr, 12 to 14 transformers had been broken each day throughout the peak summer season season from July to August. To forestall recurring failures, LESA will intently monitor transformer efficiency, holding engineers in high-failure areas accountable.
With over 7.1 lakh customers and 134 substations throughout the state capital, LESA provided 2200 MW of energy final summer season. This yr, demand is predicted to rise by 20%, prompting proactive upkeep and set up of further transformers in high-load areas.
Beneficial Subjects Information / Cities / Lucknow / LESA to deal with shopper complaints at divisional stage forward of summer season
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