Dec 09, 2024 12:35 PM IST
OnePlus India was fined ₹5,000 for not offering a consumer guide to a Bengaluru buyer who purchased a OnePlus Nord CE 3 final 12 months.
OnePlus India Know-how Pvt Ltd was requested to pay a high quality of ₹5,000 to a Bengaluru resident after it didn’t give him a consumer guide on the time of shopping for a cellphone, in line with a Occasions of India report.
The Bengaluru resident purchased the OnePlus cellphone in December 2023.
SM Ramesh, a resident of north Bengaluru’s Sanjay Nagar, approached the town’s shopper redressal platform in June this 12 months, six months after he purchased a OnePlus Nord CE 3.
The custumer had purchased the smartphone for ₹24,598. As a result of he didn’t get a OnePlus consumer guide, he was reportedly struggled to seek out the cellphone’s guarantee data and the corporate’s handle. Although OnePlus offered him with a consumer guide in April, 4 months after he purchased he cellphone, he determined to strategy the patron disputes redressal fee in June for alleged “deficiency in service”.
What the patron panel instructed OnePlus
In a November 29 order, the patron disputes redressal fee pulled up OnePlus India for what it termed as “sheer negligence and indifference”, in line with the ToI report.
(Additionally Learn: Bengaluru girl wins ₹3,000 aid after suing Ikea for charging ₹20 for carry bag)
When IKEA was fined over carry bag
In October final 12 months, Swedish dwelling furnishing big IKEA was ordered to pay a Bengaluru girl ₹ ₹3,000 for charging ₹20 for a carry bag with the corporate emblem. The patron disputes redressal fee’s order got here a 12 months after he visited the showroom within the metropolis’s Nagasandra. She approached the patron panel in March 2023.
The patron courtroom additional ordered IKEA to refund the ₹20 collected for the carry bag with curiosity, with a separate ₹1,000 as compensation for harassment and an extra ₹2,000 for courtroom bills.
(Additionally Learn: Bengaluru courtroom orders matrimony firm to pay ₹60,000 to groom for failing to seek out bride)
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