Come 2025, Air India will give attention to retrofitting its plane with new seats and providers to raise its service requirements, chief government officer (CEO) Campbell Wilson stated on Friday.
Air India CEO Campbell Wilson. (Reuters)
In an inner communication to its workers, Wilson stated, “…2025 will see progress on many key initiatives, such as refitting our widebody and remaining narrowbody aircraft with new seats and services, further elevating Air India’s service standards, raising the bar on what we consider “good”, and extra constantly delivering to these new expectations. We can even strengthen and tighten our practices and processes in order that we’re not simply constant, we’re additionally environment friendly and, finally, worthwhile.”
“With Air India, Vistara, Air India Express and AirAsia now under one roof, and all the uncertainties and challenges of merger receding into history, we must now look forward, as a united team, to a common destination… We will be working hard in 2025, with you, to embed this deeply into our DNA,” he stated to the workers.
The yr 2024 was transformative for Air India and Indian aviation in some ways following the completion of two main mergers — Air India Categorical with AirAsia India and Air India with Vistara. Mixed, 30,000 Air Indians now function 300 plane throughout each manufacturers, flying over 60 million passengers yearly to greater than 100 locations in India and all over the world.
The airline achieved a number of vital milestones this yr, together with the launch of India’s first A350 plane, the addition of 100 extra plane to its intensive orderbook, the inauguration of a state-of-the-art coaching academy in Gurugram, the graduation of building for a brand new upkeep base ( for upkeep, restore and overhaul of plane) in Bengaluru, and the institution of a 34-aircraft flight faculty in Amravati, Maharashtra.
“We commenced the interior refit of our full-service narrowbody fleet, opened the first of our new premium passenger lounges in Bengaluru, and restructured our network to ensure that the best aircraft serve key routes, including domestic metro-metros and flagship destinations such as London Heathrow and New York,” Wilson stated.
Stating that 2025 shall be no much less transformative in its personal manner, he stated, “We are barely half-way through our 5-year Vihaan.AI transformation journey, with so much more to do, and so much more expected of us.”
In the meantime, India’s largest airline by market share – IndiGo – turned 18 in 2024 and launched enterprise class on the Delhi-Mumbai route together with its loyalty programme.
“As we look ahead to 2025, IndiGo remains committed to its values and customer promises. The strong execution of our strategy has yielded consistent results. Aligning with India’s vision to establish itself as an aviation hub, IndiGo is on its way to becoming one of the global leaders in aviation,” the airline’s CEO Piter Elbers stated.
After crossing 100 million passengers final yr, the airline expects to log over 112 million clients in 2024. It has a fleet of over 400 plane and has positioned an order for A350-900 widebodies.
Serving 126 locations (89 home and 37 worldwide) and over 500 continuous city-pairs, IndiGo shall be receiving its XLR plane subsequent yr.